Case Studies

Projected results based on industry data

See what AI call answering can do for home service businesses — modeled from ServiceTitan, Housecall Pro, and BLS industry benchmarks.

PlumbingSouthwest Region·3 trucks, 8 employeesModeled Scenario

A 3-Truck Plumbing Company

Projected results within 90 days

The Challenge

Industry data shows plumbing companies with 3+ trucks miss 15-20 calls per week while technicians are on jobs. After-hours emergency calls go unanswered, losing high-value burst pipe and sewage backup jobs to competitors.

The Solution

AI call handling with emergency triage routing. AI qualifies urgency, books non-emergency appointments, and dispatches emergency calls to on-call tech.

100%
Projected answer rate (vs 65% industry avg)
$12,400
Projected monthly revenue recovery
8
After-hours jobs capturable per week
4.5+★
Expected Google rating improvement

Based on industry benchmarks, a plumbing company this size answering every call — including after-hours emergencies — can recover $12K+ per month in previously lost revenue.

Based on ServiceTitan industry benchmarks
HVACMountain West·5 trucks, 12 employeesModeled Scenario

A Mid-Size HVAC Operation

Projected results within 6 months

The Challenge

HVAC companies report peak season (June-August) call volumes 2x what front office staff can handle. A receptionist managing 40 calls/day faces 80+ during peak. The revenue impact of missed peak-season calls can exceed $50K.

The Solution

AI handles overflow calls and all after-hours calls. During peak season, AI manages 60% of inbound volume, booking directly into the scheduling system.

$57K
Projected revenue recovery (first summer)
0
Target missed calls during peak
3 hrs
Projected daily time saved for office staff
22%
Projected increase in booked jobs

HVAC companies that eliminate missed calls during peak season typically recover $40K-$70K in their first summer, according to industry data from Housecall Pro and ServiceTitan.

Based on Housecall Pro & ServiceTitan seasonal data
ElectricalSun Belt Market·Solo owner-operatorModeled Scenario

A Solo Electrician

Projected results within 60 days

The Challenge

Solo tradespeople can't answer the phone while on a job. BLS data shows the average electrical contractor loses 8+ calls per week. A full-time receptionist costs $35K/year — out of reach for most solo operators.

The Solution

AI Starter plan ($249/month) handles all inbound calls. Books appointments, qualifies job type, and sends text confirmations to customers.

$10,750
Projected net monthly revenue gain
5
Additional jobs bookable per week
96%
Projected reduction in missed calls
2 hrs
Projected daily phone time eliminated

A solo operator capturing just 5 additional jobs per week at an average ticket of $550 nets over $10K/month — at a cost of $249/month for AI call handling.

Based on BLS and trade association data

About these projections

These scenarios are modeled composites based on industry benchmarks from ServiceTitan, Housecall Pro, BLS Occupational Outlook data, and trade association reports. Actual results vary based on market, call volume, service pricing, and other factors. Revenue projections use average job values reported by the respective trade verticals.

Calculate your projected ROI

Enter your numbers to see what AI call answering could mean for your business.

ROI CALCULATOR

See How Much You're Leaving on the Table

11050
$100$500$2,000
Weekly lost revenue$5,000
Monthly lost revenue$20,000
Yearly lost revenue$240,000
Omni AI cost$249/mo
Return on Investment
7,932%
Net gain: $19,751/mo

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